Products Or Services
I have made every effort to display as accurately as possible the colors and images of my products that appear at the store. I cannot guarantee that your computer monitor’s display of any color will be accurate.
I reserve the right, but am not obligated, to limit the sales of my products or services to any person, geographic region or jurisdiction. I may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice.
All contents of this website, including images, graphics and information, are the property of KnittingKitty and may not be used, borrowed or taken without my prior written consent. My designs and images may not be used in any logos or graphics for the purpose of promoting another business.
KnittingKitty’s products are protected by copyright and do not copy, share, adjust, resell, re-produce, transmit or distribute in any form.
Sale of Items Made From My Patterns
The patterns are for personal use only. You are allowed to sell finished items using my patterns – in limited series and handmade by you provided you give the credit to KnittingKitty as the designer.
I accept payment through PayPal. You can pay through PayPal using a credit card, debit card or bank account even if you don’t have an account.
The toys and DIY kits are dispatched within 1-3 business days.
There are fixed price of 8 € for shipping. I ship via Bulgarian Post providing a tracking number with every order. The delivery time varies depending on the country.
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
The patterns are ready to download once the payment is completed. There are no shipping charges as all my patterns are downloadable.
Returns & exchanges:
I gladly accept returns. Please contact me within 3 days of delivery and ship items back within 21 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. I will give a full refund (excluding shipping costs) after receipt of the original item.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalized orders
- Digital downloads
Changes To Terms and Conditions
I reserve the right, at my sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to my website. It is your responsibility to check our website periodically for changes.